Country Hardware Mfg Company

Country Hardware Mfg Company (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from our website.

By using our website or services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our website.

Information We Collect

When you visit our website or place an order, we may collect the following personal information:
 

• Name
• Email address
• Billing and shipping address
• Phone number
• Order details and product information

We do not collect or store your full payment card details.

You may also voluntarily provide additional information if you contact us for customer support or inquiries.

Payment Processing

Payments made on our website are processed securely by PayPal.

When you make a payment, your personal and payment information is collected and processed directly by PayPal in accordance with their Privacy Policy. We do not have access to, nor do we store, your full credit card, debit card, or other sensitive payment details.

We encourage you to review PayPal’s Privacy Policy to understand how they handle your information.

Advertising, Analytics, and Cookies

We use third-party advertising and analytics services, including Google Ads and Meta Ads (Facebook and Instagram), to promote our products and analyze website traffic.

These services may use cookies, pixels, and similar tracking technologies to:

• Measure ad performance and conversions
• Display personalized or interest-based advertisements
• Understand how users interact with our website

As a result, information such as your IP address, device identifiers, browsing behavior, and interactions with ads may be collected and processed by Google and Meta in accordance with their respective privacy policies.

You can manage or opt out of personalized advertising through your Google and Meta account settings and through your browser’s cookie controls.

How We Use Your Information

We use your personal information for the following purposes:

• To process and fulfill your orders
• To communicate with you regarding your order or inquiries
• To provide customer support
• To comply with legal, tax, and accounting obligations
• To prevent fraud and ensure the security of our transactions

Information Sharing and Disclosure

We share your personal information only when necessary and in the following circumstances:

• With PayPal: To process payments securely
• With Service Providers: Such as shipping and logistics partners, accountants, or IT service providers, solely to fulfill our operational and legal obligations
• Legal Compliance: When required to comply with applicable laws, regulations, legal processes, or governmental requests
• Business Transfers: If our business is sold, merged, or reorganized, your information may be transferred as part of that transaction, subject to applicable laws

We do not sell or rent your personal information to third parties.

Data Retention

We retain your personal information only for as long as necessary to:

• Fulfill your orders
• Meet legal, tax, and accounting requirements
• Resolve disputes and enforce our agreements

Typically, we retain relevant records for up to ten (10) years.

Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet is completely secure.

Your Rights

Depending on applicable laws, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to legal and regulatory requirements

To exercise these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Email: sales@countryhardware.in

Country: India